Facilitating #dialogue or #buildingsupport? An Exploration of the International Criminal Court’s Use of 280 Characters

Abstract

This systematic study of the International Criminal Court (ICC)’s stakeholder communication on Twitter brings attention to the largely unexamined phenomenon of the ICC’s active presence on social media. It answers the following research question: ‘To what extent has the ICC used Twitter to facilitate dialogue and exchange with its stakeholders as opposed to one-way information provision?’ Literary research and the descriptive analysis of 1,712 tweets and retweets published by @IntlCrimCourt between November 2017 and June 2019 reveal that the ICC primarily used Twitter to provide information and build support among its most powerful stakeholders. Notwithstanding its stated commitment to two-way stakeholder communication, the ICC made little to no effort to solicit feedback or generate dialogue on Twitter. These findings reveal the opportunities and limitations of Twitter as a mechanism to communicate with stakeholders and highlight the difficult position the ICC finds itself in as an international judicial institution dependent on state support.

Bibtex

Article{nokey, title = {Facilitating #dialogue or #buildingsupport? An Exploration of the International Criminal Court’s Use of 280 Characters}, author = {Banks, I.}, doi = {https://doi.org/10.1093/jicj/mqac005}, year = {2022}, date = {2022-03-03}, journal = {Journal of International Criminal Justice}, volume = {20}, issue = {1}, pages = {55-80}, abstract = {This systematic study of the International Criminal Court (ICC)’s stakeholder communication on Twitter brings attention to the largely unexamined phenomenon of the ICC’s active presence on social media. It answers the following research question: ‘To what extent has the ICC used Twitter to facilitate dialogue and exchange with its stakeholders as opposed to one-way information provision?’ Literary research and the descriptive analysis of 1,712 tweets and retweets published by @IntlCrimCourt between November 2017 and June 2019 reveal that the ICC primarily used Twitter to provide information and build support among its most powerful stakeholders. Notwithstanding its stated commitment to two-way stakeholder communication, the ICC made little to no effort to solicit feedback or generate dialogue on Twitter. These findings reveal the opportunities and limitations of Twitter as a mechanism to communicate with stakeholders and highlight the difficult position the ICC finds itself in as an international judicial institution dependent on state support.}, }